Return Policy

Returns and Exchanges

All original paintings and prints are protected by a 14-day return policy. If you're not happy with the item you receive, simply notify us at shelley@shelleykay.com within 10 days of receipt of your item and we'll begin the review process for your return.

Please note that all items must be approved for return before you send them back. Once we approve your return, we'll send instructions on sending the item back. We must receive the item back in the same condition that you received it and it its original packaging, along with your receipt of proof of purchase. Any items returned without approval will not be accepted.

We do not accept exchanges, but you can always start a return process for your item within 14 days and purchase a new item.

Reporting damage or problems with your item(s).

We ask that you please inspect your order upon receipt and make sure everything arrived as expected and without any issues or damage. Please contact us immediately if you received the wrong item or if the item is damaged or defective and we'll make sure the issue is rectified as quickly as possible.

Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please allow for your refund to appear with your original payment method once your return has been approved.

HAPPY CUSTOMERS

Painting: Boats at Harbor - Shelley's art is truly beautiful. Her use of color and technique come alive on the canvas! Her interpretation of the scene is akin to the Impressionists of the nineteenth and twentieth century, yet she has found a way to make the technique all her own. We adore her work and will certainly keep our eye out for more from this wonderful, talented artist!

~ Hank Lankford

Painting: Scotland Puffins - When I look at The Puffins in Scotland It stirs my senses, looking at the painting I’m drawn to sun dancing on the water. I smell the sea and feel the cool ocean breeze. I see the cliffs and I can feel the soft earth beneath my feet. I look at the Puffins and I feel curiosity and Joy. I’m transported.

~ Alan Sutherland

Painting: Sailing Serene - It's a simple sailboat on a calm orange, peach, and salmon colored sea. But it stood out to me. What stands out to me with Shelley's work is her use of bold color. In simple land-, town-, or sea-scapes, there is often a small detail like a sailboat, a rowboat, or some other sign of peaceful life that tells me things are OK. Her pet portraits are beautiful captures of the fur baby's personality. I'm glad her art is in my home, and I look forward to adding to the collection.

~ Lee Walker

Painting: Woman Playing Guitar in the Forest - Everything about this painting is just magical. With the colors, to the shading, the painting is pleasing to look at. Fits perfectly in my room!

~ Maddie Carney

Return Policy

Featured: Italy Series

HAPPY CUSTOMERS